Short answer: Regal is an enterprise platform for AI agents that handle a company's customer calls, texts and chats, mostly in regulated fields such as insurance, lending and healthcare. Its pricing page says it works with teams of at least 25 agents. OsmO is for individuals who want their AI app to make a call. They serve very different buyers.
Regal's pricing is custom and usage-based; on 13 November 2026 it said it works with teams of at least 25 agents and 25,000 call minutes a month.
Regal agents handle inbound and outbound work such as lead qualification, collections and support.
OsmO For my AI is self-serve, with 50 free credits and no contract.
Use OsmO to call companies like insurers or lenders as a customer.
How it works
- Sign in with your mobile numberYou get 50 free credits. Nothing to pay.
- Add OsmO to ChatGPTChatGPT, Claude, Grok and other apps that take connectors.
- Ask it to callOsmO calls, talks, and tells you what was said.
The full guide
Regal is for the company's side of the call
Regal's site describes an agentic AI platform for regulated customer operations. Its agents qualify leads, set appointments, handle collections, take bookings and support customers, by voice, text, chat and web calls, and connect to more than 40 contact-centre and CRM tools. It lists SOC 2, GDPR, CCPA and HIPAA, and offers a forward-deployed engineering team for set-up.
| Regal | OsmO For my AI | |
|---|---|---|
| Buyer | Enterprises, often in regulated industries | Individuals and small teams |
| Minimum size | Proxy of 25+ agents and 25K+ call minutes a month | None |
| Pricing | Custom, usage-based, via a pricing form | 3 credits per answered call |
| Channels | Voice, SMS, chat, web calls | Voice calls |
| Free to start | Not stated | 50 free credits, no card |
When Regal is the right choice
If you run a large insurance, lending or healthcare contact centre and want AI to take on a big share of its calls with compliance and integration support, Regal is built for that scale.
Regal also sells to teams that want to test and tune their agents over time: its site mentions a drag-and-drop builder, A/B testing and conversation intelligence. None of that is something an individual caller needs.
When OsmO is the right choice
If you are the customer calling one of those companies, OsmO is the tool. Ask your AI app to call your insurer about a claim or your lender about a payment date, and OsmO works the menu, waits in the queue and reports what you were told. Keep sensitive numbers, such as full card details, out of the request.
- Give your AI app the company, your reference number and the question.
- OsmO calls the listed or toll-free number.
- It works the phone menu and waits on hold.
- It asks your question and reports the answer.
What it costs
OsmO For my AI starts with 50 free credits when you sign in with your mobile number, with no card. An answered call uses 3 credits however long it lasts, and a call nobody answers is free, so the free credits cover about 16 answered calls. When they run out you can keep calling from the OsmO app.
The bottom line
If you are a large company in insurance, lending or healthcare, compare Regal with other enterprise agent platforms; OsmO is not built for that. If you are a policyholder, borrower or patient who dreads the phone queue, OsmO is the practical choice. An answered call costs the same 3 credits however long the hold, and in ChatGPT, Claude, Grok and other connector apps you can ask for several calls in one request to compare answers from different companies.
Where OsmO works
You can sign in with a mobile number from the United States, Canada, the United Kingdom or Australia (India too), and calls are placed from the OsmO number for your country. OsmO calls listed businesses in your own country, such as shops, clinics, restaurants and offices, and toll-free helplines. With the free web credits it does not call personal numbers; with the OsmO app it can also call your saved contacts.
Questions people ask
Is Regal available to individuals?
Its pricing page describes enterprise customers, using at least 25 agents and 25,000 call minutes a month as a guide.
Sources
Checked November 13, 2026. Vendors change their products often; follow the links for the current version.
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