Short answer: Public offices are some of the hardest numbers to get through to. OsmO can sit through the menu and the queue for you from your AI app, ask for the earliest appointment or the answer to a question, and report back what the office said.
Good for appointment availability, opening hours, what documents to bring and the status of an application.
Many offices book online; check the website first, then use the phone for what the site cannot answer.
Keep identity numbers out of the request. If the office needs one, you finish the call.
How it works
- Sign in with your mobile numberYou get 50 free credits. Nothing to pay.
- Add OsmO to your AI appChatGPT, Claude, Grok and other apps that take connectors.
- Ask it to callOsmO calls, talks, and tells you what was said.
The full guide
Questions worth a call
- "What is the earliest appointment for a licence renewal at the Midtown office?"
- "Which documents do I need to bring for a REAL ID?"
- "Is my passport application still being processed? The reference is …"
- "Are you open on the Friday after Thanksgiving?"
Check the website first, then call
Many offices now book online, and some take appointments only that way. A call is most useful for what the website does not answer: whether an office near you has walk-in hours, why an application is taking longer than the posted time, or whether a document you have will be accepted. Ask one clear question per call; a counter clerk can answer "do you accept a utility bill as proof of address?" in seconds, while "tell me everything I need" sends the call round in circles.
Keep identity numbers out
Social Security, National Insurance and passport numbers should never go into a chat request. If an office needs one to look you up, OsmO reports that and you call back with the reference it got. Most availability and "what do I need" questions do not need any identity number at all.
Tip: ask for a name or a reference for anything an agent promises. It makes the follow-up call much shorter.
What it costs
An answered call uses 3 credits however long it lasts, and a call nobody answers is free. The 50 credits you get on sign-up cover about 16 answered calls.
Questions people ask
Does it cost more if I am kept on hold for a long time?
No. An answered call uses 3 credits whatever its length, so a long hold costs the same as a short call.
Which countries does it work in?
You can sign in with a mobile number from the United States, Canada, the United Kingdom or Australia (India too). Calls are placed from the OsmO number for your country.