Lloyds Bank contact number: how to reach a real person
Call-tested by OsmO on
Difficulty 50/100 · Medium
3 menus · 3 options
4 steps
A person answered in our test
Quick answer: call Lloyds Bank at 0345 300 0000, then say “open a new account”, then say “no”, then say “yes”, then wait about 45 s. When we called on Oct 29, 2026, a real person answered in about 1.5 min.
Contact0345 300 0000Automated line 24/7 (per lloydsbank.com)
Every option we heard when we called on Oct 29, 2026. There are no keys to press: Lloyds answers with a voice system that asks the reason for your call in your own words. It warns that opening an account by phone takes 20 to 30 minutes and points you to lloyds.com, then still puts you through.
Fastest pathReal person
“In your own words, please say the reason for your call”: say “open a new account”1 option
“Do you already have an account with us?” Say “no”“Opening a new account over the phone with one of our colleagues may take between 20 to 30 minutes… we can also experience long wait times on this line.”1 option
“Do you still want to speak with one of our advisors?” Say “yes”Two short recorded messages, then: “Good morning, speaking to Ako today… May I take your name?”Real person
Skip the menu: let OsmO call Lloyds Bank for you
OsmO is an AI phone assistant app. Tell it what you need and it makes the call: it listens to the Lloyds Bank menu, presses the keys, waits on hold, and rings you the moment a person picks up.
Navigates phone menus. Listens to every option and presses the right keys for you.
Waits on hold. You get on with your day; OsmO holds the line.
Hands you the call. When a person answers, tap to take over, or let OsmO finish and send you a summary.
Cuts the noise. OsmO also screens spam and robocalls, so the calls that reach you are the ones that matter.
0345 300 0000. We took it from lloydsbank.com and called it ourselves on Oct 29, 2026.
What are Lloyds Bank’s customer service hours?
Lloyds says its automated telephone system is available 24 hours a day, 7 days a week. In our test at about 8:20am UK time on a Thursday an adviser answered within two minutes.
Is there a Lloyds Bank number that’s open 24/7?
Not for general customer service. Outside Automated line 24/7 (per lloydsbank.com), call back during open hours.
How do I skip the automated menu?
Call 0345 300 0000, then say “open a new account”, then say “no”, then say “yes”, then wait about 45 s. That reached a person in our test.
How long is the wait to talk to someone?
About 1.5 min in our test on Oct 29, 2026. Your wait may be shorter or longer.
How hard is the Lloyds Bank phone menu?
We rate it 50/100 (Medium). It took 4 steps to reach a person, across 3 menus with 3 options. Our score adds 10 for every key or spoken step on the way, 10 for every forced wait, 5 per minute until a person and 1 for every menu.
Can someone call Lloyds Bank for me?
Yes. OsmO, an AI phone assistant app, can call Lloyds Bank, press the keys and wait on hold for you.
How do I talk to a real person at Lloyds Bank?
Call 0345 300 0000 and say the reason for your call, for example “open a new account”. Answer “no” if you are not a customer and “yes” when it asks if you still want an adviser. In our test an adviser answered in about a minute and a half.
Can I open a Lloyds account over the phone?
Yes, but the line warns it takes 20 to 30 minutes with a colleague. The adviser we spoke to suggested applying on the website or the app instead.
How we tested this
When: Oct 29, 2026
Calls: 1 test calls
How: OsmO’s AI made real calls to 0345 300 0000 from United Kingdom phone numbers, listened to every menu, and pressed or said each option. Nothing was typed except test values.
Number source:lloydsbank.com (the company’s own website)
OsmO is not affiliated with Lloyds Bank. The number comes from Lloyds Bank’s own website. Menus change; ours was tested on Oct 29, 2026.
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