Short answer: Utility calls are rarely hard, just slow: a long menu, a queue, then a few questions. OsmO can make them from your AI app, whether you need to report an outage, set up service at a new address or ask about a charge.
Have the account number and the service address ready in the request.
OsmO works the phone menu and waits in the queue for you.
For a gas leak or a downed power line, call the utility or emergency services yourself, right away.
How it works
- Sign in with your mobile numberYou get 50 free credits. Nothing to pay.
- Add OsmO to your AI appChatGPT, Claude, Grok and other apps that take connectors.
- Ask it to callOsmO calls, talks, and tells you what was said.
The full guide
What it can ask for
- Whether there is a known outage at your address, and when power is expected back.
- Starting, stopping or moving service, with the dates you want.
- Why a bill is higher than usual, and whether a meter reading was estimated.
- A payment plan or a due-date change (OsmO asks; it does not make payments).
Safety first: if you smell gas or see a downed line, leave the area and call the utility's emergency line or your local emergency number yourself. Do not wait for an AI.
Moving home
Moving means calling the same companies twice: once to stop service and once to start it. Ask your AI to make both calls in one go, with the move-out and move-in dates and both addresses. In ChatGPT, Claude, Grok and other connector apps OsmO can ring up to five numbers from one request, which covers power, gas, water and broadband.
What it costs
An answered call uses 3 credits however long it lasts, and a call nobody answers is free. The 50 credits you get on sign-up cover about 16 answered calls.
Questions people ask
Does it cost more if I am kept on hold for a long time?
No. An answered call uses 3 credits whatever its length, so a long hold costs the same as a short call.
Which countries does it work in?
You can sign in with a mobile number from the United States, Canada, the United Kingdom or Australia (India too). Calls are placed from the OsmO number for your country.