How much money was reported lost to fraud that started by phone call?

The FTC Consumer Sentinel Network Data Book 2024 recorded 284,659 fraud reports where phone call was the contact method, with $948 million in reported losses and a $1,500 median reported loss. These reports do not measure all fraud and should not be treated as a robocall-only total.

Are robocall complaints the same as robocall volume?

No. Complaint data count reports submitted by consumers. One complaint does not equal one call, many calls are never reported, and the FTC says the complaint allegations are unverified.

US Robocall Statistics 2026

Q: How many unwanted-call complaints did the FTC receive in 2025?

The FTC reported more than 2.6 million Do Not Call complaints in fiscal year 2025. About 1.6 million were identified as robocalls, about 802,000 as live callers, and about 214,000 did not report a call type. These are unverified consumer complaints, not a count of every unwanted call.

By OsmO AI Team Updated August 6, 2026 4 min read

An unfamiliar caller trying to reach a phone

The FTC received more than 2.6 million Do Not Call complaints in fiscal year 2025. About 1.6 million were identified as robocalls. The same report counted about 258.5 million active phone-number registrations.

This page separates complaint data, fraud reports, and estimates. Complaint counts are not a measure of every robocall placed or received.

FTC Do Not Call snapshot for FY 2025

2.6M+Total Do Not Call complaints

1.60MComplaints identified as robocalls

258.5MActive Registry phone numbers

FY 2025 complaint type	Reported complaints
Robocall	1,601,611
Live caller	802,144
Call type not reported	214,322

Source: FTC National Do Not Call Registry Data Book, fiscal year 2025. The FTC says the underlying complaints are unverified and are not based on a consumer survey.

Phone-call fraud reports and losses

The FTC's 2024 Consumer Sentinel Data Book recorded 284,659 fraud reports where a phone call was the reported contact method. Those reports included $948 million in total reported losses and a $1,500 median reported loss.

Important distinction: these figures cover fraud reports that started by phone call. They are not limited to robocalls, and they do not estimate every loss that occurred.

How to read robocall statistics

Complaints are not calls: one report may follow repeated calls, while many unwanted calls are never reported.
Reported losses are not total losses: FTC figures reflect reports received, not a complete census of fraud.
Robocall and live-caller data differ: do not combine them into a robocall total unless the source does.
Time periods matter: the Do Not Call figures use fiscal year 2025; the cited fraud-contact figures use calendar year 2024.
Trend context matters: the FTC said unwanted-call complaints in FY 2025 remained about 48% lower than in FY 2021, even though complaints rose versus FY 2024.

Download and cite the data

Download the source-labelled figures as CSV. The file keeps complaint counts separate from phone-contact fraud reports and includes the reporting period and primary source for every row.

Suggested citation: OsmO AI Team. “US Robocall Statistics 2026: FTC Complaint Data.” Updated August 6, 2026. https://getosmo.app/blog/robocall-statistics-2026.html.

What people reported

The FTC identified reducing debt, imposters, and medical or prescription issues among the most frequently reported topics in FY 2025. A reported topic describes what the consumer selected; it does not establish that the caller's claim was true or that every call was illegal.

For practical next steps, see what to do during and after a suspected scam call or compare call-screening approaches and their limits.

Frequently asked questions

How many unwanted-call complaints did the FTC receive in 2025?

More than 2.6 million in fiscal year 2025. Roughly 1.6 million were identified as robocalls, 802,000 as live callers, and 214,000 did not report a call type.

How much was reported lost to fraud that started by phone call?

For 2024, the FTC recorded $948 million in reported losses across 284,659 fraud reports where phone call was the contact method. This is not a robocall-only figure.

Are complaint counts the same as robocall volume?

No. They measure reports submitted to the FTC, not every call placed or received.

Primary sources

Checked August 5, 2026.

FTC: National Do Not Call Registry Data Book for FY 2025.
FTC: FY 2025 release and trend summary.
FTC: Consumer Sentinel Network Data Book 2024.
FCC: Unwanted Calls complaint dataset.

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